Shipping policy

Payment and shipping

The following conditions apply:

The delivery of the goods is worldwide.

Shipping costs (including VAT)

Domestic deliveries (Germany):

Germany

- Large letter up to 0.5kg: 1.60 Euro
- Maxibrief 0.5kg to 1kg: 2,75 Euro
- Shipping with tracking up to 2kg: 5,49 Euro
- Shipping with tracking up to 5kg: 6,99 Euro
- Shipping with tracking up to 10kg: 9,49 Euro

Deliveries abroad:

Within EU countries

- Large letter + registered mail up to 0,5kg: 7,20 Euro
- Maxibrief + registered mail 0,5kg to 1kg: 10,50 Euro
- Shipping with tracking 1kg to 2kg: 13,99 Euro
- Shipping with tracking 2kg to 5kg: 15,99 Euro

Switzerland and Liechtenstein

- Large letter + registered mail up to 0,5kg: 7,20 Euro
- Maxibrief + registered mail 0,5kg to 1kg: 10,50 Euro
- Shipping with tracking 1kg to 5kg: 26,90 Euro

Rest of the world

- Large letter + registered mail up to 0,5kg: 7,20 Euro
- Maxibrief + registered mail 0,5kg to 1kg: 10,50 Euro
- Shipping with tracking 1kg to 5kg: 47,99 Euro

Provision of digital content:

There are no shipping costs for digital content (data created and provided in digital form).

Digital content is provided to you via a link communicated by e-mail.

This e-mail with access data for the provision of digital content will be sent within 24 hours of the conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).

Delivery times

In the case of goods designed individually according to the customer's wishes, the correction template will be created within 3-5 days after conclusion of the contract, the design work will be carried out and the goods will be delivered within 7 days after approval of the correction template (in the case of agreed advance payment, after the time of your payment instruction), unless otherwise stated in the respective offer.

Unless otherwise stated in the respective offer, the delivery of the goods will be made within 1 - 3 days in Germany (Germany), for deliveries abroad within 4 - 14 days after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

- Payment by credit card
- Payment by Google Pay
- Payment by Apple Pay
- Amex credit card

Via PayPal Checkout:
- Payment by PayPal
- Payment by PayPal Express
- Payment by credit card
- Payment by Sofort/immediate bank transfer (via Klarna)

Via PayPal:
- Payment by PayPal
- Payment by PayPal Express
- Payment by credit card

Via Mollie:
- Payment by Sofort/immediate bank transfer (via Klarna)
- Payment by credit card
- Payment by PayPal
- Payment by Apple Pay

Via Stripe:
- Payment by Sofort/immediate bank transfer (via Klarna)
- Payment by credit card
- Payment by Apple Pay
- Payment via Google Pay

Further payment details

When paying by credit card (without using a payment service provider), your credit card account will be charged when the goods are shipped.

If you have any questions, you can find our contact details in the imprint.